Any water committee member should be contacted when there is a water quality or distribution concern.  The water committee member will review the concern and take the necessary steps to resolve the concern or problem.  If the problem is on the Village’s side of the buffalo  (shut-off) box, including the buffalo box, then the Village will pay for the costs of repairing the leak.  If the problem is on the home or business owner’s side of the buffalo box, then the owner is responsible for the repairs. The Village’s plumber may be contacted if the property owner desires, but that is the owner’s choice and it is the property owner’s responsibility to pay for the services rendered on the property owner’s side of the buffalo box.

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